At this point in time ART4JOY is only able to offer postal package delivery, this usually takes 3day to 2 weeks or more (depending on which country you live) after payment. Shipping will only take place on weekdays and not on the weekends.
We take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.
The most easiest and effecient way to contact is is through email (kaori_oct7@yahoo.co.jp), where we aim to reply back within 48 hours.